Client Services Assistant
"Keeps clients happy and accounts running smoothly."
A Client Services Assistant supports the account management team in servicing existing clients — managing deliverable timelines, handling day-to-day client communications, and ensuring nothing slips through the cracks on active accounts.
Manage client communication queues and respond to routine requests within agreed SLAs
Track deliverable timelines and flag delays to the account lead in advance
Prepare client-facing status updates, reports, and meeting agendas
Maintain account records, contact notes, and CRM hygiene
Locally compliant in the Philippines. Tugma matches you with candidates in this range who are paid fairly and covered by Team Up Now's EOR framework.
Builds genuine rapport with clients over time — not just transactional
Anticipates what a client will ask before they ask it
Manages multiple accounts simultaneously without any one feeling neglected
Need a Client Services Assistant?
Post a brief and we'll send you three curated candidates matched on skills, communication style, and how they work — not just their CV.
Post a brief for this role →