RolesClient & Customer SupportScheduling & Dispatch Coordinator
Client & Customer Support

Scheduling & Dispatch Coordinator

"Keeps the calendar full and every job dispatched on time."

A Scheduling & Dispatch Coordinator manages the operational calendar for service-based businesses — booking, confirming, rescheduling, and dispatching jobs or appointments while handling client communication throughout.

What they do
01

Book and confirm appointments via phone, email, and booking software

02

Dispatch jobs to field staff or service teams with full briefing notes

03

Manage cancellations, rescheduling, and last-minute changes proactively

04

Maintain daily and weekly scheduling reports for operations leadership

Typical tools & skills
Scheduling software (ServiceM8, Jobber, or similar)Google CalendarPhone communicationCRM basicsExcel / Google SheetsEmail communication
Typical salary (AUD)
$24,000 – $38,000 AUD / year

Locally compliant in the Philippines. Tugma matches you with candidates in this range who are paid fairly and covered by Team Up Now's EOR framework.

How Tugma matches this role
Calm under change

When a job falls through at 7am, they've already reorganised the day by 7:05

Detail-oriented

Every booking has the right time, address, and notes — no exceptions

Clear communicator

Confirms every appointment and leaves no room for ambiguity about logistics

Need a Scheduling & Dispatch Coordinator?

Post a brief and we'll send you three curated candidates matched on skills, communication style, and how they work — not just their CV.

Post a brief for this role →
Or get in touch to discuss first →
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Hire a Filipino Scheduling & Dispatch Coordinator — Tugma